Royal Mail Holdings plc
Type
State-Owned Limited company
Industry
Postal service
Founded
1516
Headquarters
London United Kingdom
Area served
UK / Worldwide
Key people
Donald Brydon Chairman
Moya Greene CEO
Services
Postal/Parcel delivery/Collecting
Net income
330000000
Owner(s)
Her Majesty's Government
Employees
176000
Divisions
Royal Mail
Parcelforce Worldwide
Subsidiaries
Post Office Ltd
General Logistics Systems
Website
www.royalmail.com
More Royal Mail managers facing the axe in snap cull
Royal Mail's chief executive, Moya Greene, has ordered a snap cull of delivery office managers as part of her latest round of cost cuts to get the company ready for privatisation.
Royal Mail's chief executive, Moya Greene, has ordered a snap cull of delivery office managers as part of her latest round of cost cuts to get the company ready for privatisation.
Royal Mail - Wikipedia, the free encyclopedia
Royal Mail is the national postal service of the United Kingdom. ... Royal Mail is responsible for universal mail collection and delivery in the UK. ...
Royal Mail is the national postal service of the United Kingdom. ... Royal Mail is responsible for universal mail collection and delivery in the UK. ...
Royal Mail is the national postal service of the United Kingdom. Royal Mail Holdings plc owns Royal Mail Group Limited which in turn operates the brands Royal Mail (UK letters) Parcelforce Worldwide (UK parcels) and General Logistics Systems. Post Office Ltd which provides counter services is a wholly owned subsidiary.
Royal Mail set to axe jobs as it posts £120m losses
Chief executive Moya Greene (pictured) who is on a basic salary of £500,000, said the average person was spending just £18 a year on postage.
Chief executive Moya Greene (pictured) who is on a basic salary of £500,000, said the average person was spending just £18 a year on postage.
Royal Mail - Products and Services for Personal Customers
Royal Mail has a range of services for personal customers from sending & receiving mail to collecting stamps
Royal Mail has a range of services for personal customers from sending & receiving mail to collecting stamps
Royal Mail Holdings is a public limited company in which the Secretary of State for Business Innovation and Skills owns 50004 ordinary shares plus 1 special share and the Treasury Solicitor holds 1 ordinary share.1
Kirsty Dorsey: Royal Mail chief delivers a stark jobs message on downsizing
WHEN Moya Greene first walked through the doors of Royal Mail's impressive headquarters near London's Blackfriars Bridge last summer, she knew she would have to make some radical and difficult changes.
WHEN Moya Greene first walked through the doors of Royal Mail's impressive headquarters near London's Blackfriars Bridge last summer, she knew she would have to make some radical and difficult changes.
Historically the General Post Office was a government department which included the Royal Mail delivery business represented in government by the Postmaster General a Cabinet-level post. It became a statutory corporation in 1969.2 Most of the duties were passed to Consignia plc in November 20013 and the old Post Office was dissolved in 2007.3 Consignia changed to Consignia Holdings plc then Royal Mail Holdings plc the current name.4
Insolvent Royal Mail pays boss £780,000 (including a bonus the same size as the Prime Minister's salary)
Chief executive Moya Greene (pictured) scooped a £142,000 reward, just £500 short of David Cameron’s annual pay.
Chief executive Moya Greene (pictured) scooped a £142,000 reward, just £500 short of David Cameron’s annual pay.
Royal Mail: Information from Answers.com
Royal Mail Holdings plc Contact Information Royal Mail Holdings plc 100 Victoria Embankment London EC4Y 0HQ, England Tel
Royal Mail Holdings plc Contact Information Royal Mail Holdings plc 100 Victoria Embankment London EC4Y 0HQ, England Tel
Royal Mail was not privatised in the 1980s and 1990s but remains a limited company owned by the UK government. In 2009 the then Labour government introduced a Bill to partly privatise the company however the bill was subsequently abandoned due opposition from backbench Labour MPs.5 Following the 2010 General Election the new Coalition government proposed to privatise up to 90% of Royal Mail with 10% being held by employees6 which was later enabled in the Postal Services Act 2011.7
More jobs to go as Royal Mail reports £120m loss
The daily postbag has fallen from 80 million five years ago to 62 million, a decline of 20 per cent, with further reductions of 5 per cent a year predicted.
The daily postbag has fallen from 80 million five years ago to 62 million, a decline of 20 per cent, with further reductions of 5 per cent a year predicted.
Royal Mail
Royal Mail on WN Network delivers the latest Videos and Editable pages for News & Events, including Entertainment, Music, Sports, Science and more, ...
Royal Mail on WN Network delivers the latest Videos and Editable pages for News & Events, including Entertainment, Music, Sports, Science and more, ...
Royal Mail is responsible for universal mail collection and delivery in the UK. Letters are deposited in a pillar or wall box taken to a post office or collected in bulk from businesses. Deliveries are made at least once every day except Sundays and Bank Holidays at uniform charges for all destinations within the UK. First Class deliveries are generally made the next business day throughout the UK.8
Kirsty Dorsey: Royal Mail chief delivers a stark jobs message on downsizing
WHEN Moya Greene first walked through the doors of Royal Mail's impressive headquarters near London's Blackfriars Bridge last summer, she knew she would have to make s
WHEN Moya Greene first walked through the doors of Royal Mail's impressive headquarters near London's Blackfriars Bridge last summer, she knew she would have to make s
Royal Mail delivered 84 million items every working day and had a network of 14376 post offices with a revenue of 9.056 billion and profits before tax were 312 million in 2006.9 Since that time profits have dropped year on year 233 million in 2006-7 falling to a 10 million trading deficit in 2007. In 2008 the BBC reported that Royal Mail's trading position had worsened to an annual loss of 279 million/yr in financial 2007.10 For the financial year 2008-9 Royal Mail had an operating profit of 321m with all four group businesses in a full year profit for the first time in two decades.11
Martin Flanagan: Postcards from the edge of the Royal Mail's abyss
THE bleak annual figures from Royal Mail are sobering. They highlight starkly how an institution that has been a key part of the British social and economic fabric since Victo
THE bleak annual figures from Royal Mail are sobering. They highlight starkly how an institution that has been a key part of the British social and economic fabric since Victo
Free Business Solutions Pack from Royal Mail.
Get your free tailored Business Solutions Pack from Royal Mail - including expert marketing advice, fresh, inspirational ideas and the most relevant products and services.
Get your free tailored Business Solutions Pack from Royal Mail - including expert marketing advice, fresh, inspirational ideas and the most relevant products and services.
In Wales the service carries the Welsh name Post Brenhinol as well as the English name. Both names are normally used on vans postboxes etc. It is also compulsory for all Post Offices in Wales to have the name Swyddfa'r Post on display outside.12 In parts of the highlands and islands of Scotland post office branches also display the name Oifis a' Phuist which means post office in Scots Gaelic.13
Contents
1 History
1.1 Uniform penny postage
1.2 Pillar boxes
1.3 1960 to present
1.4 Timeline
2 Non-postal services
3 Public interest
4 Industrial relations
5 Fleet
6 Business services
7 In the media
8 See also
8.1 Post offices
8.2 Post elsewhere
9 References and sources
10 External links
History
See also: General Post Office (United Kingdom)
The main post office in Oxford England in St Aldate's.
Royal Mail looks to DM to help reverse £120m loss
Royal Mail is set to ramp up its media and data services as it looks to reverse a £120m loss in its core business.
Royal Mail is set to ramp up its media and data services as it looks to reverse a £120m loss in its core business.
Welcome to Royal Mail Group
Royal Mail Group Ltd is the parent company of Royal Mail, Post Office® and Parcelforce Worldwide. Graduates. Be part of one of the biggest company ...
Royal Mail Group Ltd is the parent company of Royal Mail, Post Office® and Parcelforce Worldwide. Graduates. Be part of one of the biggest company ...
The Royal Mail traces its history back to 1516 when Henry VIII established a "Master of the Posts" a post which eventually evolved into the office of the Postmaster General.
Royal Mail apologises after postal problems
ROYAL Mail has apologised for disruption caused to postal services in Woking.
ROYAL Mail has apologised for disruption caused to postal services in Woking.
The Royal Mail service was first made available to the public by Charles I on 31 July 1635 with postage being paid by the recipient. The monopoly was farmed out to Thomas Witherings.
In the 1640s Parliament removed the monopoly from Witherings and during the Civil War and First Commonwealth the parliamentary postal service was run at great proffit for himself by Edmund Prideaux (a prominent parliamentarian and lawyer who rose to be attorney-general).14 To keep his monopoly in those troubled times Prideaux improved efficiency and used both legal impediments and illegal methods.1415
In 1653 Parliament set aside all previous grants for postal services and contracts were let for the inland and foreign mails to John Manley.14 Manley was given a monopoly on the postal service which was effectively enforced by Protector Oliver Cromwell's government and thanks to the improvements necessitated by the war Manley ran a much improved Post Office service. In July 1655 the Post Office was put under the direct government control of John Thurloe a Secretary of State and best know to history as Cromwell's spymaster general. Previous English governments had tied to prevent conspirators communicating Thurloe preferred to deliver their post having surreptitiously read it. As the Protectorate claimed to govern all of Great Britain and Ireland under one unified government on 9 June 1657 the Second Protectorate Parliament (which included Scottish and Irish MPs) passed the "Act for settling the Postage in England Scotland and Ireland" that created one monopoly Post Office for the whole territory of the Commonwealth.1516
At the restoration of the monarchy in 1660 all the ordinances and acts passed by parliaments during the Civil War and the Interregnum passed into oblivion so the General Post Office (GPO) was officially established by Charles II in 1660.17
Between 1719 and 1763 Ralph Allen Postmaster at Bath signed a series of contracts with the post office to develop and expand Britain's postal network. He organised mail coaches which were provided by both Wilson & Company of London and Williams & Company of Bath. The early Royal Mail Coaches were similar to ordinary family coaches but with Post Office livery.18
Uniform penny postage
Main article: Uniform Penny Post
In December 1839 the first substantial reform started when postage rates were revised by the short-lived Uniform Fourpenny Post. Greater changes took place when the Uniform Penny Post was introduced on 10 January 1840 whereby a single rate for delivery anywhere in Great Britain and Ireland was pre-paid by the sender. A few months later to certify that postage had been paid on a letter the sender could affix the first adhesive postage stamp the Penny Black that was available for use from 6 May the same year. Other innovations were the introduction of pre-paid William Mulready designed postal stationery letter sheets and envelopes.
As the United Kingdom was the first country to issue prepaid postage stamps British stamps are the only stamps that do not bear the name of the country of issue on them.
By the late 19th century there were between six and twelve mail deliveries per day in London permitting correspondents to exchange multiple letters within a single day.19
Pillar boxes
Main article: Pillar box
A Victorian hexagonal red post box outside King's College Cambridge.
Traditionally UK post boxes carry the Latin initials of the reigning monarch at the time of their installation: in this case VR for Victoria Regina or in the case of a male regent e.g. GR for George Rex. Pillar boxes and other RMG Street Furniture are maintained by Romec Ltd. a Royal Mail Group company
1960 to present
In 1969 the GPO was changed from a government department to a public corporation and the position of Postmaster General was abolished.
In 2000 The Post Office renamed itself 'Consignia'. However the change proved to be highly unpopular with both the public and even the organisation's own employees with the Communication Workers' Union boycotting the name. In 2002 the organisation adopted the name of the letters delivery business becoming "Royal Mail Group plc" with the following operating divisions:
Royal Mail delivering letters
Parcelforce delivering parcels
Post Office Limited managing the nationwide network of post office branches as retail outlets.
Contrary to urban myth Royal Mail does not own the trademark on the colour red but a specific shade of the colour red: "Royal Mail the Royal Mail Cruciform the colour red (as part of the Royal Mail logotype) and SmartStamp are all registered trademarks of Royal Mail Group plc."20
In 2001 the government set up a postal regulator Postcomm and offered licences to private companies to deliver mail. In 2001 the Consumer Council for Postal Services more commonly known as Postwatch was created for consumers to express any concerns they may have with the postal service in the UK.
From 1 January 2006 the Royal Mail lost its 350-year monopoly and the UK postal market became fully open to competition.21
After the departure of Crozier to ITV on 27 May 2010 Royal Mail appointed Canadian Moya Greene as Chief Executive designate.22 The first woman to hold the post her duties are expected to include the part privatisation of the group.23
Timeline
London's largest sorting office Mount Pleasant
Logo on van.
1516: Royal Mail established by Henry VIII under Master of the Posts.
1635: Royal Mail service first made available to the public by Charles I.
1654: Oliver Cromwell grants monopoly over service in England to "Office of Postage".
1657: Fixed postal rates introduced.
1660: General Post Office (GPO) officially established by Charles II.
1661: First use of date stamp. First Postmaster General appointed.
1784: First Mail coach (between Bristol and London).
1793: First uniformed delivery staff. Post Office Investigation Branch formed the oldest recognised criminal investigations authority in the world.
1830: First mail train (on Liverpool and Manchester Railway).
1838: Post Office Money order system introduced.
1839: Uniform Fourpenny Post introduced.
1840: Uniform Penny Post introduced.
1840: First adhesive stamp (the Penny Black).
1852: First Post Office pillar box erected (in Jersey).
1853: First post boxes erected in mainland Britain.
1857: First wall boxes installed Shrewsbury and Market Drayton
1863: First trial of the London Pneumatic Despatch Company to send mail by underground rail between postal depots.
1870: Post Office begins telegraph service.
1870: Post Office Act banned sending of indecent or obscene literature; introduced the d rate for postcards; banned the use of cut-outs from postal stationery; introduced the d rate for newspapers; provided for the issue of newspaper wrappers.
1880: First use of bicycles to deliver mail.
1881: Postal order introduced.
1882: Army Post Office Corps formed from GPO employees (see British Forces Post Office)
1883: Parcel post begins.
1894: First picture postcards.
1912: Post Office opens national telephone service.
1919: First international airmail service developed by Royal Engineers (Postal Section) and Royal Air Force.
1927: Opening of the London Post Office Railway
1941: Airgraph service introduced between UK and Egypt. The service was later extended to: Canada (1941) East Africa (1941) Burma (1942) India (1942) South Africa (1942) Australia (1943) New Zealand (1943) Ceylon (1944) and Italy (1944).
1941: Aerogram service introduced.
1968: Two-class postal system introduced. National Giro bank opens.
1969: General Post Office changes from government department to nationalised industry.
1971: Postal services in Great Britain were suspended for two months between January and March as the result of a national postal strike over a pay claim.24
1974: Postcodes extended over all UK.
1981: Telecommunications services split out as British Telecom. Remainder renamed as "Post Office".
1986: Separated businesses of delivering letters delivering parcels and operating post offices.
1988: Postal workers hold their first national strike for 17 years after walking out over bonuses being paid to recruit new workers in London and the South East.
1989: Royal Mail establishes RoMec (Royal Mail Engineering & Construction) to deliver Facilities Maintenance services to its business. RoMec becomes owned 51% Royal Mail and 49% Haden BML in a joint venture.
1990: Girobank sold to the Alliance & Leicester Building Society.
1990: Royal Mail Parcels re-branded as Parcelforce.
1999: A new business: Royal Mail ViaCode or ViaCode Limited was launched. This wholly owned subsidiary of the Post Office offered online encryption services to businesses using "digital certificate" technology. The short-lived venture was wound up in 2002.25
2004: Reduction of deliveries to once daily. Travelling post office ("Mail Trains") end.26 SmartStamp is introduced.
2005: Mail Trains re-introduced on some lines.
2006: Royal Mail loses its monopoly when the regulator27 PostComm opens up the Postal Market 3 years ahead of the rest of Europe.28 Competitors can carry mail and pass it to Royal Mail for delivery a service known as Downstream access. Also introduces Pricing in Proportion (PiP) for first and second class inland mail.
2006: Online postage allows Royal Mail customers to pay for postage on the web without the need to buy traditional stamps.
2007: Royal Mail Group PLC becomes Royal Mail Group Ltd in a slight change of legal status.
2007: Official Industrial Action takes place over pay conditions and pensions.
2007: Sunday collections from pillar boxes end.29
2009: (September) CWU opens national ballot for industrial action.30
2010: Bicycles begin to be phased out due to health and safety issues 130 years after they were first used.31
Non-postal services
The General Post Office introduced telegraph services in 1870 and telephone services in 1912. It took over nearly all of the UK's municipal telephone companies (the sole exception being Kingston Communications in Hull) and was responsible for the resultant telephone network until British Telecommunications was demerged by the British Telecommunications Act 1981. BT was later privatised.
The National Girobank was introduced in 1968 and sold to Alliance & Leicester in 1990.32 The government run National Savings and Investments (founded in 1861 as the Post Office Savings Bank) is also operated through Post Office branches.
Historically many government benefits and state retirement pensions were paid in cash through the post office network. However in recent years an increasing proportion of benefit and pension payments have been made directly by bank transfer leading to a loss of revenue for Post Office branches and many closures.
Public interest
Royal Mail postman with bicycle Ilminster UK
The Royal Mail is regulated by Postcomm while consumer interests are represented by Postwatch. The relationship between the two has not always been good and in 2005 Postwatch took Postcomm to Judicial Review over its decision regarding rebates to late-paying customers.
The Government department responsible for the Royal Mail is the Department for Business Enterprise and Regulatory Reform however the public financial interest is managed by the Shareholder executive.
Although now a private company the Royal Mail enjoys special protection under Government legislation which severely limits consumer rights. Under the Postal Services Act 2000 the Royal Mail is under no contractual obligation to deliver most mail including special delivery items. In addition no court action can be taken against the Royal Mail more than 12 months after an item is posted.
Royal Mail has in some quarters a poor reputation for losing mail despite more than 99.93% of mail arriving safely and in 2006 was fined 11.7 million due to the amount of mail lost stolen or damaged.33 According to Home Office figures from 2002 up to a million letters a week were lost or delivered to the wrong address.34
The former Chief Executive of Royal Mail Adam Crozier has been quoted on various occasions as saying that "every single letter is important."3536
Industrial relations
Automated post sorting machine.
See also: 2007 Royal Mail industrial disputes and Communication Workers Union (UK)
Royal Mail has been at the centre of a number of industrial disputes during its history notably the national wildcat strikes in 200337 and a seven-week strike in 1971.24 By Autumn 2007 disputes began to escalate into industrial action.38 In mid October unions and management agreed a resolution to the dispute.39
In December 2008 workers at Mail Centres affected by proposals to rationalise the number of Mail Centres (particularly in North West England) again voted for strike action on Friday 19 December potentially affecting Christmas deliveries.40 The action was postponed less than 24 hours before staff were due to walk out.
This article is outdated. Please update this article to reflect recent events or newly available information. Please see the talk page for more information. (November 2010)
Localised strikes have taken place across the UK from June 2009 and these have grown in frequency throughout the summer. There is currently a ballot on national industrial action41 over Royal Mail's failure to reach a national agreement covering protection of jobs pay terms and conditions and the cessation of managerial executive action. The result will be known by 9 October 2009.42
Fleet
Royal Mail Ford Transit van
Historic fleet
Royal Mail DAF HGV
Royal Mail is famous for its custom load-carrying bicycles (with the rack and basket built into the frame) made by Pashley Cycles since 1971. Since 2000 their old bikes have been shipped to Africa by ReCycle (10000 as of 2008update).4344 In 2009 Royal Mail announced it was beginning to phase out out bicycle deliveries to be replaced with more push-trolleys and vans. A spokesman said that they would continue to use bicycles on some rural routes and that there was no plan to phase out bicycles completely.45
In addition to running a large number of road vehicles Royal Mail uses trains a ship and some aircraft with an air hub at East Midlands Airport.
The following aircraft are included in the dedicated fleet:
1x Boeing 737-3Y0 G-ZAPV operated by Titan Airways.46
British Airways aircraft are also used for airmail deliveries and bear a small Royal Mail logo towards the rear of the fuselage.
The RMS St Helena is a cargo and passenger ship that serves the British overseas territory of Saint Helena. It sails between Cape Town and Saint Helena Ascension Island and occasionally Walvis Bay Namibia. It also visits the Isle of Portland England twice per year stopping at Tenerife47 en-route. It is the last dedicated Royal Mail Ship in service.48
The London Post Office Railway was axed by Royal Mail in 2003this had been a network of driverless trains running along a private underground track since 1927.49
Business services
The Royal Mail runs alongside its stamped mail services another sector of post called business mail. The large majority of Royal Mail's business mail service is for PPI or franked mail where the sender prints their own 'stamp'. For PPI mail this involves either a simple rubber stamp and an ink pad or a printed label. For franked mail a dedicated franking machine is used.50
Bulk business mail attracts reduced prices if the sender prints an RM4SCC barcode or prints the address in a specified position on the envelope using a font readable by optical character recognition (OCR) equipment.51 There are no facilities to read addresses in these formats from general mail.
In the media
In 2009 BBC show Top Gear presenters James May and Richard Hammond in a Porsche Panamera raced against the Royal Mail to deliver a letter.52 The race started in the Isles of Scilly and finished in the Orkney Islands. The letter reached the mainland first but the car overtook the letter while it was in the sorting office in Truro. The letter did finally overtake the car shortly after leaving East Midlands airport. The letter opened up a lead of 115 miles when it reached RAF Kinloss. However after going on a lorry to Inverness Sorting Office the car took the lead again. But the letter took the lead while on a plane to the Orkney Islands. The letter won the race by less than 10 minutes.53
See also
Postage stamps and postal history of Great Britain
Royal Mail rubber band
Royal Mail Ship
Post offices
British Forces Post Office
General Post Office (United Kingdom)
London Post Office Railway
Post elsewhere
Australia Post created in 1901 to replace the colonial post offices in Australiacitation needed
Canada Post created in 1867 to replace the Royal Mail services in Canada; Royal Mail references in Canada disappeared after the 1960scitation needed
Guernsey Post
Hongkong Post created in 1870 to replace the Royal Mail services in British Hong Kong (18411870); Royal Mail references in Hong Kong disappear after the handover in 1997citation needed
Isle of Man Post
Jersey Post
United States Postal Service
References and sources
Notes
"Royal Mail". Shareholder Executive. http://www.shareholderexecutive.gov.uk/performance/royalmail.asp. Retrieved 27 October 2008.
"Post Office Act 1969 (c. 48) Statute Law Database". Ministry of Justice. 1969. http://www.statutelaw.gov.uk/content.aspxLegTypeAll+Legislation&titlepost+office&searchEnacted0&extentMatchOnly0&confersPower0&blanketAmendment0&sortAlpha0&TYPEQS&PageNumber1&NavFrom0&parentActiveTextDocId1937508&ActiveTextDocId1937520&filesize5409. Retrieved 27 October 2008.
a b "The Dissolution of the Post Office Order 2007 (No. 1180) Statute Law Database". UK Ministry of Justice. 2007. http://www.statutelaw.gov.uk/content.aspxLegTypeAll+Legislation&titlepost+office&searchEnacted0&extentMatchOnly0&confersPower0&blanketAmendment0&sortAlpha0&TYPEQS&PageNumber1&NavFrom0&parentActiveTextDocId3314047&ActiveTextDocId3314047&filesize4863. Retrieved 27 October 2008.
"WebCheck entry for "Royal Mail Holdings plc"". Wck2.companieshouse.gov.uk. http://wck2.companieshouse.gov.uk. Retrieved 12 September 2010.
Sparrow Andrew (5 May 2009). Brown will back down over Royal Mail privatisation predicts Labour rebel. The Guardian. http://www.guardian.co.uk/politics/2009/may/05/brown-royal-mail
"Royal Mail privatisation bill unveiled by Vince Cable". Business (BBC News). 13 October 2010. http://www.bbc.co.uk/news/business-11526179. Retrieved 25 May 2011.
"Postal Services Bill 2010-11". Parliament UK. http://services.parliament.uk/bills/2010-11/postalservices.html. Retrieved 25 May 2011.
Royalmail.com
"Report and Accounts Year Ended 26 March 2006". Royal Mail Holdings plc. 2006. p. pps. 2 & 11. http://www.royalmail.com/portal/rm/content1catId23300505&mediaId23300508#13900287. Retrieved 28 February 2009.
"Mail boss gets 3m in pay packet". Business (BBC News). 23 May 2008. http://news.bbc.co.uk/1/hi/business/7417634.stm. Retrieved 14 December 2008.
"Royal Mail Group increases profit in the face of tough market and economic conditions but challenges remain". Royal Mail Group. 14 May 2009. http://www.news.royalmailgroup.com/article.aspid2534&brandroyalmailgroup. Retrieved 14 May 2009.
Royalmail.com
Spadaro Katherine M.; Graham Katie (2001). Colloquial Scottish Gaelic: the complete course for beginners. London: Routhledge. p. 284. ISBN 0-415-20675-8. http://books.google.com/idFgkPHTd6BIIC&pgPA284.
a b c Hamilton John Andrew (1893). "Prideaux Sir Edmund". In Sidney Lee. Dictionary of National Biography. 36. London: Smith Elder & Co. pp. 350351.
a b How James S. (2003). Epistolary spaces: English letter-writing from the foundation of the Post Office to Richardson's Clarissa (illustrated ed.). Ashgate Publishing Ltd. pp. 1112. ISBN 9780754603542.
Great Britain. Parliament. House of Commons (1844). "Documents relating to the Office of Postmaster &c. delivered in by Mr. Reeve from the Council-office &c.". House of Commons papers. 14. HMSO. p. 28.
Allan Marshall (2003). Intelligence and Espionage in the Reign of Charles II 16601685. Cambridge UK: Cambridge University Press. p. 79. ISBN 0-521-43180-8. http://books.google.com/idvpHMnBeiXrQC&lpgPR1&pgPA79.
Smith D. J. (2004). Discovering horse-drawn vehicles. Princes Risborough: Shire Publications. p. 52. ISBN 0-7478-0208-4. http://books.google.com/idl4NwJbZw7YC&pgPA52.
"Murray's Handbook to London As It Is". Victorian London Communications Post Delivery Times and Postal Regulations. 1879. http://www.victorianlondon.org/communications/dickens-postalregulations.htm. Retrieved 3 December 2008.
"SmartStamp". Royal Mail. 2008. http://www.royalmail.com/portal/rm/jump2catId400138&mediaId600023. Retrieved 14 December 2008.
"Royal Mail loses postal monopoly". BBC News. 18 February 2005. http://news.bbc.co.uk/2/hi/business/4274335.stm. Retrieved 17 April 2010.
"Royal Mail names Moya Greene as new chief executive". BBC News. 27 May 2010. http://news.bbc.co.uk/1/hi/business/10175621.stm. Retrieved 27 May 2010.
King Ian; Lindsay Robert (27 May 2010). "Moya Greene of Canada Post in line for top job at Royal Mail". London: The Times. http://business.timesonline.co.uk/tol/business/industrysectors/supportservices/article7137487.ece. Retrieved 27 May 2010.
a b "1971: "Post strike ends with pay deal" (bbc.co.uk)". BBC News. 30 October 1970. http://news.bbc.co.uk/onthisday/hi/dates/stories/march/8/newsid2516000/2516343.stm. Retrieved 12 September 2010.
Richardson Tim (17 March 1999). "Royal E-Mail backs security service with 100K bond". Business News. The Register. http://www.theregister.co.uk/1999/03/17/royalemailbackssecurityservice/. Retrieved 14 December 2008.
"End of line for mail trains". BBC News. 10 January 2004. http://news.bbc.co.uk/2/hi/uknews/england/3385111.stm. Retrieved 13 May 2009.
"Royal Mail loses postal monopoly". BBC News. 18 February 2005. http://news.bbc.co.uk/2/hi/business/4274335.stm. Retrieved 13 May 2009.
"International Postal Update Competition Privatization Move Ahead in Europe" (PDF). Consumer Postal Council. 1 July 2006. http://www.postalconsumers.org/uploads/1/060701.pdf. Retrieved 14 December 2008.
"Sunday postal collections ended". BBC News. 27 October 2007. http://news.bbc.co.uk/2/hi/uknews/7065912.stm. Retrieved 13 May 2009.
Hope Christopher; Wallop Harry (17 September 2009). "Royal Mail strike already 'national' as one in eight letters fail to arrive". Daily Telegraph. http://www.telegraph.co.uk/news/uknews/6194003/Royal-Mail-strike-already-national-as-one-in-eight-letters-fail-to-arrive.html. Retrieved 17 April 2010.
Kelly Tom (28 July 2010). "Health and safety puts an end to the postie on his bike". Daily Mail online. http://www.dailymail.co.uk/news/article-1298216/Health-safety-puts-end-postie-bike.html. Retrieved 30 November 2010.
Collinson Patrick (7 July 2003). "Girobank brand laid to rest after 25 years". London: The Guardian. http://www.guardian.co.uk/money/2003/jul/07/business.postalservice. Retrieved 21 October 2009.
Jones Alan (10 February 2006). "Royal Mail fined 11.7m over missing post". The Independent. http://www.independent.co.uk/news/uk/this-britain/royal-mail-fined-pound117m-over-missing-post-466166.html. Retrieved 23 October 2009.
"Royal Mail's Lost Mail" (PDF). Press release. Postwatch. 12 August 2002. Archived from the original on 18 June 2008. http://web.archive.org/web/*/http://www.postwatch.co.uk/pdf/pressnews/12.8.02lostmail.pdf. Retrieved 14 December 2008.
Barrow Becky (18 July 2003). "First class: only 14.5m letters lost". UK News. The Daily Telegraph. http://www.telegraph.co.uk/news/uknews/1436409/First-class-only-14.5m-letters-lost.html. Retrieved 28 January 2009.
"Royal Mail increases security of letters operaration". Brief & KEP. Bundesverband Deutscher Postdienstleister e.V.. 20 July 2004. http://www.bvdp.de/index.htm/files/briefe-kep/43E48A8160514D6DB434C9C58477E470.htm. Retrieved 28 January 2009.
"Wildcats return with a roar postal wildcat strike 2003". libcom.org. 10 November 2006. http://libcom.org/library/wildcats-return-with-a-roar-postal-wildcat-strike-2003. Retrieved 12 September 2010.
Mark Tran and agencies (9 October 2007). "Crozier hits out at striking postal workers". London: The Guardian. http://www.guardian.co.uk/post/story/0218692600.html. Retrieved 11 November 2007.
"Mail deliveries 'still delayed'". London News (BBC News). 9 November 2007. http://news.bbc.co.uk/2/hi/uknews/england/london/7087036.stm. Retrieved 14 December 2008.
"Christmas post fears over strike". BBC News. 15 December 2008. http://news.bbc.co.uk/1/hi/england/7783542.stm. Retrieved 15 December 2008.
"Postal workers vote on strike". BBC News. 17 September 2009. http://news.bbc.co.uk/1/hi/business/8259867.stm. Retrieved 12 September 2010.
"National post strike ballot". cwu.org. 16 September 2009. http://www.cwu.org/news/archive/national-post-strike-ballot.html. Retrieved 12 September 2010. dead link
"ReCycle web site". Re-cycle.org. http://www.re-cycle.org/about. Retrieved 12 September 2010.
BBC 30 December 2004
Leach Ben: Royal Mail to phase out cycling postmen The Telegraph 23 August 2009.
Airliners.net. "G-ZAPV". http://www.airliners.net/open.file/0896455/L/. Retrieved 25 April 2007.
1dead link
Hancock Simon (19 January 2010). "Life on one of the world's most remote islands". BBC News. http://news.bbc.co.uk/1/hi/magazine/8465785.stmls. Retrieved 12 September 2010.
"Final delivery for Mail Rail". This Is Local London. 30 May 2003. http://www.thisislocallondon.co.uk/news/topstories/301893.finaldeliveryformailrail/. Retrieved 19 August 2009.
Royalmail.com
Royalmail.com
Porsche Panamera vs letter: part 1
"Porsche Panamera vs letter: part 4". Topgear.com. http://www.topgear.com/uk/videos/porsche-panamera-vs-letter-part-4. Retrieved 12 September 2010.
Sources
Browne Christopher (1993). Getting the Message The Story of the British Post Office. Alan Sutton. ISBN 0750903511.
A brief history of the Post Office A GPO public relations publication 1965
External links
Wikimedia Commons has media related to: Royal Mail
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Monopolies and Mergers Commission The organisation of the Post Office and its letter post operations (September 1984)
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Inside Whitchurch Hampshire Delivery Office on the day it was shut (2 May 2009)
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Lower mail volumes hit Royal Mail
Royal Mail reports a sharp fall in profits, due to the decline in mail volumes, and warns of more job cuts to come.
Royal Mail reports a sharp fall in profits, due to the decline in mail volumes, and warns of more job cuts to come.




















